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Account Manager 1
Lightcast, Russia
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Oct 19, 2022
Last Date
Nov 19, 2022
Location(s)
Job Description
Lightcast is hiring a results-driven Account Manager1 who is passionate about customer service, and will maximize customer success with our products. The position requires striving to know our Commercial and Enterprise customers at every level of the organization(from the decision makers to the researchers) and ensure they are equipped with the knowledge, data and tools they need to form and execute a vision for their organization. Job Responsibilities- Negotiate, document, and invoice renewals with clients
- Coordinate the implementation of new software subscriptions
- Make meaningful contact quarterly (minimum) with every client
- Schedule a minimum of 6 strategic location trips to meet with clients at their organization (e.g. travel to Phoenix and meet with all 10 EMSI clients in the area)
- Customer service management; establish client specific goals for every client
- Report metrics to VP of Client Services
Specific Qualifications- Sales/selling technique experience strongly preferred
- Bachelor’s degree highly desired
- Strong ability to initiate, establish, and nurture meaningful business relationships
- Ability to maintain a high level of activity, manage multiple competing priorities, andwork effectively in a competitive, results-driven culture
- Ability to positively adapt to change in a highly dynamic work environment
- Experience working on a performance based compensation structure highly desired
- Outstanding written and verbal communication, presentation, and time managementskills
- Highly proficient in using the internet and all MS Office programs, particularly Word,Excel and PowerPoint
- Strong analysis skillsEssential Functions
- Extensive phone use
- Frequent computer use
- Creating written communications
- Need to be able to travel
Lightcast is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Lightcast has always been, and always will be, committed to diversity, equity, and inclusion. We seek dynamic professionals from all backgrounds to join our team, and we encourage our employees to bring their authentic, original, and best selves to work. Job Specification
Lightcast
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