Desktop Support Engineer L1 - Moscow

Desktop Support Engineer L1 - Moscow
DeRisk Technologies, Russia

1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jul 28, 2022
Last Date
Oct 28, 2022

Job Description

  • Desktop support experience. Must have performed desktop support role in last 18 months.
  • Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers
  • Minimum 2 years face to face experience required in Desktop Support role
  • Outstanding customer service
  • Outstanding presentation amp; communication
  • Post Deployment Support/Floor Walking/Desktop Support preferably with in last 3 years
  • Performing asset inventory activities as needed
  • Strong Microsoft Windows o\s experience Especially for Windows XP and Windows 7
  • Understanding of Asset Management system and
  • Fault analysis for Microsoft Office Suite 2007/2010
  • Reasonable knowledge on 2nd line fault analysis and experience of Microsoft Office (Outlook, Word, Excel)
  • Basic Smartphone/Blackberry Support
  • Experience providing remote fault analysis, via verbal communication and IT remote control tools.
  • Active Directory user account administration experience.
  • This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
  • Experience in providing Hamp;E support based on the instruction / guidance from the remote team.
  • Project or rollout experience in the IT environment
  • Hardware accreditations or experience from HP or Lenovo or Dell equipment.


  • Experience providing hardware and software support in a Windows environment
  • iOS mobile device deployment, remote management, and support expertise
  • Ability to successfully track multiple tasks and remain cheerful under pressure
  • Ability to document and socialize procedures, findings, improvements, amp; techniques
  • Excellent verbal communication, effective with remote communication
  • Ability to handle multiple projects simultaneously
  • Ability to provide On-Call and After-Hours support
  • Ability to lift up to 50lbs
  • Must be able to successfully pass a pre-employment criminal background check
  • Job Specification

    DeRisk Technologies

    Information Technology and Services - Singapore, Singapore