Campaign Success Manager
Viseven, Russia

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 4, 2022
Last Date
Mar 4, 2022
Location(s)

Job Description

Viseven Groupis an international IT company specialising in interactive content and cloud-based solutions for global pharmaceutical companies since 2009; constant growth and self-development is in our corporate DNA. Our unique developments and approaches are actively used in more than 50 countries all over the world. Viseven's solutions are represented at major industry events in Barcelona, Philadelphia, London, etc.
The rapidly expanding team includes more than 700+ highly-skilled tech- and non-technical experts: front- and back-end developers, BA specialists and managers who create, localize and customize applications at 8 offices: in Kyiv, Zhytomyr and Vinnytsia (Ukraine), Tallinn (Estonia), Moscow (Russia), New Delhi (India) and Bridgewater (NJ, USA).
Role description:We are looking for a proactive and responsible Campaign Success Manager who will be responsible for the successful execution of the Omnichannel projects and meetingcustomer needs.
Responsibilities:
  • Be the primary point of contact between customer personnel and the Omnichannel projects staff.
  • Establish and develop long-term relationships with Customers in scope, understand their main goals and needs.
  • Develop and execute an implementation project plan, meeting all deliverables and deadlines for every project.
  • Provide proactive strategic implementation guidance to the customer’s steering board and management teams.
  • Own and manage all client’s omnichannel activities, including but not limited to business rules and business processes.
  • Lead change management and strategy alignment activities for the customers.
  • Develop and execute plans to address customer satisfaction gaps.
  • Manage a multi-function internal implementation team (2-4 people) throughout the process.
  • Present to and interact with senior and middle-management executives.
  • Prepare current customers for a potential sale of future Omnichannel and additional services.
  • Provide ongoing customer support on the use of Omnichannel services.
  • Facilitate required transfer of data and information between customer and Omnichannel Viseven team.
  • Conduct ad-hoc analyses leveraging Consumer Demand Model.
  • Prepare and present the reports.
  • Control changes in customer needs and identify new ones.
Required skills and knowledge:
  • Pharma marketing background would be a benefit
  • Basi knowledge of content/product lifecycle will be considered as a competitive advantage
  • Experience in B2B
  • Experience in content strategy, social media, email marketing
  • Experience with Jira, Creation, Office 365 soft
  • Fluency in English
  • Knowledge of foreign languages other than English
  • Able to multitask, prioritize, and manage time efficiently
  • Strong client focus and commitment to continuous improvement; ability to proactively network and establish effective working relationships, continually seek new sourcing options, and develop creative approaches to delivering deliverables to the customer
  • Continuously learning technology and able to quickly adapt to new technologies including internal and external programs, workflows
  • Proven analytical and problem-solving skills
What we provide:We understand that our team members are essential to making our goals a reality, so we value and empower them to share their vision. And we reward this kind of passion with a highly competitive compensation and exceptional benefits, such as:· Competitive compensation and regular performance based salary and career development reviews· Passionate experienced team, friendly atmosphere· Professional and career growth· Paid time off - 18 business days per year (20 business days after 2 years of cooperation)· Non-documented sickleave-4business days per year· Documentedsickleave- 20 business days per year· Family leave - 3 paid business days in case of marriage,childbirth or bereavement· Comprehensive medical insurance· Accounting assistance· English learning courses· orporatepsychologistsupport· Opportunities to participate in professional forums and conferences· Regular corporate events and team-buildings· Enjoyable working environment: comfortable and fully equipped office and possibility to work from home

Job Specification

Job Rewards and Benefits

Viseven

Information Technology and Services - Kyiv, Ukraine
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