Emsi Burning Glass (EBG) is looking for a talented individual to provide pre-sales support to our Higher Education sales team. Our Sales Engineer's primary role is to support sales efforts with extensive product knowledge, answer questions, and demonstrate product capabilities as needed. At EBG, our Sales Engineer usually enters the buyer’s journey after they’ve already completed one, or even several meetings with an Account Executive or Sales Representative. A great candidate will be able to 1)answer (accurately) all of the deep technical questions that a sales representative can’t, 2)demonstrate our product to the client, and 3)use the product to craft solutions to complex customer problems.
Primary Responsibilities
- Work with Sales Representatives to interface with clients prior to deal close
- Prepare and deliver technical presentations that explain products or services to prospective clients in a sales support capacity
- Confer with prospective clients and engineers to assess implementation requirements related to their internal capabilities
- Interface with the sales teams
- Provide technical support and advise the sales teams on given opportunities where appropriate
- Recommend and propose solutions to the Account Executives prior to client presentations
- Interface with the data and engineering teams
- Research technical questions related to EBG products to provide real-time and follow up support for technical sales opportunities
- Provide feedback to the Product team on a monthly basis based on customer requirements/interactions for the purpose of product modification/development
- Help determine the interoperability of Application Programming Interface (API) with other vendors and catalog the list for the purpose of Product Development and Sales vetting
- Build Minimum Viable Product (MVPs) for custom integrations (i.e. - Our SkillsMatch product within SalesForce)
Knowledge, Experience Skills Required
- Bachelor's degree or coursework in business or computer science-related field.
- Experience working with or knowledge data structures
- Understands the principles of REST API Design
- Some ability with Python (to build customer-facing prototype data pulls)
- Familiarity with Sales operations tools like SalesForce, SalesLoft, etc. a plus
- Client-facing experience, preferably in a sales support capacity.
- Background in a SaaS/DaaS company a plus
Emsi Burning Glass is an equal opportunity employer.